RETURN & NO REFUND POLICY
Thank you for your purchased at BOUGAS BEAUTY. If you are not entirely satisfied with your purchase, we’re here to help.
All items sold are not refundable or exchangeable. In the event of damaged, missing or incorrect goods received, these matters must be reported to Bougas Beauty within 48 hours of parcel received. This can be done via email to [email protected] and your email will normally be replied within 24 hours from the receipt of your email or contact our admin via Whatsapp 60124786045.
In the event that incorrect goods are delivered, Bougas Beauty shall have no responsibility to replace the same in the event that the goods are removed from their packaging. Furthermore, usage of any goods in any way, as determined at the discretion and the sole opinion of an appropriate, Bougas Beauty employee shall void any claims that incorrect goods have been delivered. Any delivery charges paid earlier are not refundable.
NO REFUND ONLY EXCHANGE
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your Exchange after inspecting the item. If your return item is approved, we will initiate an exchange and replace the item.
If you have any questions on how to return your item, contact us via Whatsapp at 60124786045